THE CHALLENGES WE FACED
Imperial’s original website was suffering tremendously in a number of areas including its design and search engine optimization. Their website was being handled by an overseas company that was using strategies and tactics that were frowned upon by search engines like Google. As a result, their website plummeted in the rankings which lead to a poor domain authority and more importantly – significantly fewer booking inquiries. Their website design also didn’t accurately portray the beauty of their venue and the diverse and affluent clientele they catered to and tried to attract.
THE APPROACH WE TOOK
After Imperial Event Venue reached out to us to begin working on their project, our team did a through and detailed analysis of their current situation. We quickly recognized that their old website domain was simply unusable as it had a poor domain authority and hundreds of spammy and unnatural links from various countries. We recognized that it would take years to clean up the mess and instead decided on starting from scratch and on a brand new domain. With a brand new domain, our team had control of how Google and other search engines viewed their website.
In order to properly reflect the diverse clientele that Imperial wanted, their new website needed content to accurately portrayed the diverse events they hosted. Every decision made in the design and structure reflected that goal.
The Marketing Chennels We Utiliezed Are:
*This case study is a snapshot of a six month period.
As part of our comprehensive digital marketing strategy for Imperial, it was evident that a rebrand was necessary in order to portray a brand that was able to earn the affluent clientele they were after. A rebrand gave us a chance to help find a new voice and to leverage their unique strengths as a brand.
After many discussions with ownership, research, and various drafts, our team designed a new logo as well as color palette that would help differentiate them and would pique the interest of their desired diverse clientele.
Their new logo and color palette offers a more regal look that unifies their vision and tells the story of their rich history.
Our years of experience in the wedding venue industry have shown us a few things when it comes to designing a new website – the images and feel of your website directly impact how successful you are at attracting your ideal clientele.
Imperial Event Venue champions themselves as a diverse venue capable of celebrating special occasions for many different cultures. However, their website unfortunately didn’t portray their diverse clientele.
We knew the first step to designing a new website and making diverse visitors feel welcomed was to get the right content that portrayed the type of clientele they wanted. Our team set up and managed a full-scale photo and video shoot at their venue with models that would show off their ballroom in a number of different settings. This provided us with the right content to design their website around.
Their website was also designed tho be fully scalable for the future, properly optimized for search engines, and mobile friendly. Our experience shows us that on average over 60% of wedding venue website visitors enter the site through a mobile device.
88%Increase In Pages Viewed Per Session
62%Decrease In Bounce Rate
53%Increase In Visitor
Duration on Websites
Search Engine Optimization
Part of our long-term client acquisition strategy for Imperial was to develop a full-scale search engine optimization plan that would pay off dividends for years to come in the form of new booking inquiries. After researching the ideal clientele that they wanted, we did in-depth research into the behaviors and phrases that would most likely resonate with this audience.
Our team developed content across all pages of the website that spoke the language of their ideal clientele and would answer their most important question about the event they wanted to host which would ultimately lead them towards inquiring for an event.
Each page had content tailor-made for the audience it was targeting and the type of service that the page was about. This hyper focused content ensured each page was relevant to the user that visited it. It also helped play a role in our Google Search ads strategy which we will highlight later on in this case study.
223%Increase in Organic Search Traffic
268%Increase inSearch Traffic Conversion
820%Return on Investment (ROI)
Facebook Paid Ads
Apart from our long-term client acquisition strategy, it was pertinent to focus on an immediate-results strategy that would allow Imperial to receive new booking inquiries while our team worked on their long-term strategy.
The powerful capabilities of Facebook and Instagram ads was an ideal place to help build brand awareness and earn more booking inquiries for Imperial.
Our team designed a dedicated landing page for the paid traffic that was specifically designed to guide the user towards inquiring about their venue for an event.
47%Increase In Click Through Rate
66%Increase InConversion Rate
54%Decrease of CostPer Conversion
585%Return on Advertising Spend (ROAS)
Google Search Ads
To continue to make Imperial’s web presence felt and be front and center for their ideal target audience, we utilized another strategic channel to earn more qualified booking inquiries. Google Search Ads offered the ability to use the inbound marketing tactic that produces ideal conversion rates in the wedding venue industry.
Our team created campaigns for each type of event that Imperial hosted and sent users to pages that were highly relevant to their search terms. This high relevancy helped not only reduce the cost per click and cost per booking inquiry but it also helped with our SEO strategy as users spent more time on the website and interacted with it more.
In the constant pursuit of improvement, our team consistently analyzed the data coming in from the search ads and made regular modifications to the campaigns to lower the costs. We optimized for the right time of day to deliver ads, allocated more budget to the most impactful search terms and campaigns, and eliminated searches that weren’t fruitful.
72%Increase in Paid Traffic
44%Decrease in Average Cost Per Click (CPC)
65%Decrease in Cost Per Lead
505%Return on Advertising Spend (ROAS)
Working with Armen and his team has been one of the best business decisions I’ve made. Before Alecan got involved, our website and marketing was a mess and we weren’t getting the results that we were promised. Right from the beginning I could tell Armen and his team knew some of the business issues we face in the event venue industry as they completely understood everything we explained to them. Our biggest problem was we weren’t getting enough booking inquiries but that we also weren’t getting the type of clientele we desired. After helping us rebrand our wedding venue his team completely changed our outlook on what a real digital marketing agency can do. I consider Armen not only to be a digital marketer, but he’s also been an extremely valuable business resource for me. I can’t recommend him and his team enough.